Wholesale Shipping Policy

Domestic Shipping (in India) 

  • Shipping charges will be informed and charged over a call at the time of dispatch.
  • Our courier partners can deliver orders to 16000+ pin codes in India.
  • ₹120 for first 2Kgs, ₹40/Kg thereafter, PAN India.
  • There will be extra Cash on Delivery charges of 1.75% of the order value.
  • Any express shipping required will have additional charges which can be confirmed by contacting our customer support team at the time of placing the order.
  • Free shipping is not applicable on wholesale orders.
  • The expected dispatch date only takes into account business days.
  • All orders will have to be partially prepaid or partial online payment will be needed; 100% Cash on Delivery orders will not be shipped wholesale.
  • A minimum of 30% of the order value as prepayment will be required to confirm the order.
  • Cash on delivery is subject to serviceability from our courier partners. If the Pin Code is non-serviceable, our team will contact you for full prepayment of the order so that order can be shipped through a local courier.
  • Swatches if ordered will be shipped at the price of ₹99 per swatch. Any express shipping for the same will be charged additionally. 
  • Order cannot be cancelled, while it is in transit. If the customer refuses to accept the order at the time of delivery, the company will not be responsible for the non-delivery. No refund will be made for any prepayment done in case of refusal to take the order. Reshipment costs for such orders will have to be borne by the customer.

 

Estimated Delivery Time

  • It takes approx. 3 - 7 working days to deliver your order after dispatch to your doorstep. Sometimes delivery may take longer due to Bad weather, Flight delays, Political disruptions, Vehicle delay, holidays, and other unforeseen circumstances.
  • In such cases, our customer support proactively will be in touch with you to inform you of any upcoming delays.  Also, we will not be able to compensate for any mental agony or delay in production caused due to the delay in delivery. 
  • We have multiple pickup points across India and hence your orders may be delivered to you in multiple parcels. In case you have placed a Cash on Delivery order, your total amount gets automatically subdivided on a pro-rata basis and the prepayment made against the order will be adjusted.

 

Shipping Internationally

  • We ship across the globe with DHL (5 to 7 business days), ARAMAX (10 to 14 business days) and India Post. Real-time shipping charges are calculated at the checkout based on the total weight of the parcel.
  • There will be no Cash on delivery available for international orders. For all orders prepayment must be made.
  • All local taxes and customs duties are charged extra by the Shipping carrier based on your respective country. These customs duties and local taxes are to be borne exclusively by the buyer. The Design Cart will not be responsible for any clearance of parcels stuck due to local taxes and import customs duties. We will however facilitate the conversation with the courier partner for early clearance of parcels. Most countries allow the import of up to a certain amount without any duty. This amount is called the De Minimis value. Please check the following link to know the De Minimis values of your respective country. Country-wise De Minimis Values. 
  • Disclaimer: These values are subject to change by the respective tax authorities of your country. The Design Cart is not in a position to take any responsibility for the inaccuracies or decisions made by the information listed in the De Minimis Values. 
  • Order cannot be cancelled, while it is in transit. If the customer refuses to accept the order at the time of delivery, the company will not be responsible for the non-delivery. No refund will be made for any prepayment done in case of refusal to take the order. Reshipment costs for such orders will have to be borne by the customer.

For any further queries, please drop us an email on contact@thedesigncart.com